COVID-19 Information

**Provided for quick reference, updated as possible -- check original source for current info.**

BC's Response to Covid-19: Vaccine Card & Health Gateway

  • BC's Response to Covid-19 - Guidance and support, and information about the current Mask Mandate.
  • Health Gateway - secure access to a single view of your health information, accessible with a BC Services Card set up on a mobile device. You do not need this to get your Vaccine Card.
  • Vaccine Card - QR code required by 26 September. Both print and digital copies will be accepted.
    • Save the QR code to your device--and make sure it includes your name! (On iPhones, there is a Save button on the screen; on most Android phones: press the power and down volume buttons at the same time, and this will save in your Files folder on your phone).
    • If you didn't save right away and accidentally closed the screen, you can just go through the steps again.
    • If printing, make sure you print an image with your name. It may be easier to take a screen shot or a snip. Black and white printouts are ok and so is laminating (can be done at either Hall Printing or Box Office in Nelson).
    • You can get a copy of your card at Service BC at City Hall.
    • You can order a paper copy by phone: 1-833-838-2323 | Translators are available. Seven days a week, 7 am to 7 pm (PDT). Telephone for the Deaf: Dial 711.Video Relay Services (VRS) provides sign language interpretation free for registered deaf, hard of hearing or speech-impaired people.
  • Federal Vaccine Card for international travel. Starting October 30, federal proof of vaccination will be required for federally regulated international and domestic travel.

More Health Resources

  • BC Centre for Disease Control: COVID-19
  • BC Health self-assessment: answer some online questions and get immediate information.
  • BC NURSE’s Hotline at 8-1-1;  for the deaf and hard of hearing, call 7-1-1. Translation services in over 130 languages.
  • Coronavirus Hotline (non-medical questions): 1-888-COVID19 (1-888-268-4319) related to social distancing, travel and accessing government assistance

Federal Recovery Programs