Place a Hold

Log Into Your Account

Click on the My Account link.

If you’ve not logged into your account before, see Checking Your Account for instructions.

Viewing Your Holds

From the Holds page, you’re able to keep track of the titles you’ve requested, and where and when they will be available for pickup. By default, items on the page are sorted by hold position, with items ready for pickup first. If you prefer, you can sort the page by status, title, author or format.

You can also cancel and suspend your hold requests. To change the status of a request, use the checkbox next to each title, and then click the appropriate button. Cancelled and suspended holds are each shown on separate pages. You can activate suspended holds from the Suspended page.

The status of items ready for pickup are shown in green. Items not yet available are shown in red.

Note: Use this page to manage holds. To place a hold, do a search, or view a title’s details page. See below.

Placing Holds

You place holds on items you want to borrow from search results, or from the sidebar on the left of a title’s details page. If you want to pick up the item at a specific location, you can see which branches currently have the item, as well as the circulation status of all available copies.

To place a hold from search results:

  1. Enter some keywords and run your search.
  2. Find the title you want.
  3. Titles with at least one copy in the library show Available. To see the current status of all copies of the item, click the availability details link.
  4. Click the Place a Hold link.
  5. In the Place a Hold popup, select the branch where you’d like to pick up the title. The default is the location is your home branch, or the one you specified on your Preferences page as your preferred location. (If your library has only one location, you won’t see this option.)
  6. Click the Confirm button.

Your requested title will now appear on your Holds page.

To place a hold from a title’s details page:

  1. Find the title you’d like to place a hold on by searching or browsing the catalog. Go to its details page by clicking its title.
  2. The total number of copies and number currently available is shown. To see the location and current status of each available copy of a title, click the View Availability Details link.
  3. On the left sidebar of the title’s details page, click the Place a Hold button.
  4. Select the branch where you’d like to pick up the title. The default is the location is your home branch, or the one you specified on your Preferences page as your preferred location. (If your library has only one location, you won’t see this option.)
  5. Click the Confirm button.

Your requested title will now appear on your Holds page.

Notes: If you need an item in a hurry, use the On the shelves now at dropdown list to view locations that have copies available.

Some items, such as reference book or documents on microfiche, cannot be placed on hold. Inquire about these at the Reference Desk at your branch.

Some popular titles may not always be available as quickly as you’d like. Discover new works by exploring the recommendations, comments and tags submitted by other library members.

Suspend a Hold Request

Suspending a hold request keeps your place in line, but stops the item from being made available to you until you are ready. This is useful if you are going on vacation, or are just too busy to get to the library.

  1. Log into your account or click on My CPL.
  2. Click on All Holds to bring up a list of all the items you have requested.
  3. Click on the checkbox beside the item to select it.
  4. Click on the Suspend button.
  5. Choose the date you want to reactivate your hold request on from the calendar, then click Done.
  6. The status bar on the left shows how many suspended holds you have.
  7. If you are ready to receive items before that date simply click Suspended in the status bar, click the checkbox beside the item(s) and click the Activate button.

Cancel a Hold Request

If you wish to cancel the hold you placed, carry out steps 1-3 above, click the checkbox beside the item you want to remove, and then click the Cancel button then confirm the action.  This only works for items which are not yet available for you.